Jobs at proedge

Customer Experience Representative (Casual)

Do you want to work at the newest most modern gym in Halifax? We are revolutionizing the training industry in Halifax by offering a space dedicated exclusively to personal trainers and their clients. Trainers build and operate their own business within our space. We have a fantastic team of trainers who each offer unique experiences and programs to each of their clients while having fun! They’re the best in the business.

Position Summary

Here at Proedge, we strive to offer superior customer experience to our trainers and their clients. The purpose of our Customer Experience Representative is to act as a concierge to our trainers and ensure the facility is operating smoothly at all times. The successful candidate will have a positive attitude, be inclusive, and be responsive to our trainer needs.

Job Responsibilities:

  • Provide exceptional customer service experience to all trainers, and users of the facility.

  • Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times

  • Maintaining a clean and tidy environment throughout Proedge facility

  • Knowledge of all trainers’ profile/biographies

  • Knowledge of Proedge business model, including a la carte fees

  • Ensuring the safety and security of visitors, trainers and staff at all times and taking a responsible attitude towards maintaining the premises and facilities

  • Serving trainers, taking money for activities and accurately accounting for transactions

  • Handling telephone & email enquiries

  • Encourages equality of opportunity and diversity

  • Balancing and recording cash taken in during shift

  • Making sure daily/weekly/monthly task list is completed

  • General familiarity with Mindbody retail & client spaces

Qualifications / Skills:

  • Verbal Communication

  • Professionalism

  • Customer Focus

  • Organization

  • Attention to Detail

Qualifications & Education Required:

  • High School Diploma or equivalent

  • CPR/AED/First Aid Certification

  • Excellent customer service skills (upbeat, positive, welcoming, and service oriented)

  • Ability to communicate effectively both verbally, non-verbally, and in writing

  • Cash & retail handling experience

  • Basic computer skills and the ability to learn new computer programs (including Google Sheets)

  • Possess the ability to manage multiple tasks to meet deadlines

  • Have open availability (may include early morning, late night, and/or weekend shifts). Preference given to late night and weekend availability

Do you think you are the right candidate? We’d love to hear from you!

Send your resume to [email protected]

Fitness trainer*

Are you a passionate and experienced Fitness Trainer looking to elevate your career in a dynamic and high-energy environment? We have an exciting opportunity for you at our local gym specializing in high-performance and elite training.

Position Summary

We are seeking a dedicated Fitness Trainer to join our team on a unique rental basis. *This is not an employee position; instead, you will have the opportunity to rent our state-of-the-art gym space to conduct your personal training classes and sessions. This arrangement allows you the flexibility to manage your own schedule and clientele while benefiting from our prime location, top-notch facilities, and supportive management.

Job Responsibilities:

  • Conduct personal training sessions and classes for clients according to their fitness goals and needs.

  • Provide expert guidance on exercise techniques, nutrition, and lifestyle habits to promote overall wellness.

  • Ensure a safe and supportive training environment at all times.

  • Manage client appointments and schedules efficiently.

Qualifications / Skills:

  • Personal Trainer Certification with a recognized institution is required.

  • Proven experience in personal training with a track record of helping clients achieve their fitness goals.

  • Strong interpersonal skills and the ability to motivate and inspire clients.

  • Excellent communication skills to effectively explain and demonstrate exercises.

  • Ability to work independently and manage your own business operations.

Why work with us?

  • Access to a prestigious and well-equipped gym facility in a prime location.

  • Flexibility to set your own schedule and manage your client base.

  • Opportunity to grow your personal training business within a supportive and professional environment.

Do you think you are the right candidate? We’d love to hear from you!

If you are interested in this exciting opportunity to enhance your career as a Fitness Trainer in a high-performance gym setting, please submit your resume outlining your experience and fitness philosophy to [email protected].

We look forward to reviewing your application and discussing how you can contribute to our vibrant fitness community!